When working with the application, an error may occur that leads to an emergency termination of the application. Typically, the application independently monitors such situations and displays a form for sending an error report to the developer upon emergency termination.
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To send an error report, to do the following:
- In the Brief description of the problem field, describe the essence of the problem (if you create a request, the text from this field is the subject of the request).
- In the Additional Information field, describe the actions that preceded the error.
- If you just want to report a problem, then click the Send Report button.
- If you need to contact a technical support specialist for solving the problem, then click the Create ticket button.
- To view the information that will be sent to the developer, click the Report Contents button.
All error messages are received and analyzed by the developer. Bug fixes are included in new versions of the application.