Program Maintenance

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This chapter describes issues related to serving the program

Program Installation Folder and Location of Program Files

By default, the program executable file and other files required for running the program are installed in the following folder: “C:\Program Files\MST\Fenix+ 3”.

User projects are stored by default in the following folder: “C:\Users\USERNAME\My Documents”.

Sample demonstration projects are stored in the following folder: “C:\ProgramData\Fenix Demonstration Project”.

Databases of materials and people groups are stored in the following folder: “C:\Users\USERNAME\
AppData\Roaming\MST\Fenix+ 3\DataBases”

User reports are stored in the following folder: “C:\Users\USERNAME\My_documents\Progect_name\

Program documentation is stored in the following folder: “C:\Program Files\MST\Fenix+\Manuals”.

USB-key drivers are stored in the following folder: “C:\Program Files\MST\Fenix+\Drivers”.

Program updates are downloaded and stored in the following folder: “C:\Users\USERNAME\AppData\
Roaming\MST\Fenix+ 3\Updates”

User demonstration projects are stored in the same folders where original projects are located.

You cannot change the location of the sample demonstration projects and databases of materials and people groups.

Logical Structure of Project Folder

When you work on a project, Fenix+ 3 Classic creates various folders and files in the project folder.

The structure of the project folder looks as follows:

Structure of the Project Folder

New project is a folder where all project data are stored. The name of the folder corresponds to the name of the project.

Backup is a folder where backup project files are stored. Every time the project is saved, a backup project file is created. Its name has the following format: “Name_of_project_file_20161122_132200.fnx.” That is, the last edited time and date are added to the project file name.

Errors is a folder where error reports files are stored. Their names have the following format:“Error 9777790000007772 20161204 224507.log.” The file name includes the USB key number, error detection date and time.

Images is a folder where floor background images are stored (for more information, see Floor Background Image).

Report is a folder where reports with their images are stored.

Results is a folder where evacuation and fire simulation results are stored. Results are grouped by scenario and stored in separate folders whose names match scenarios names (or identifiers). Evacuation and fire simulation results are located in the following nested directories fds and evac.

fds is a folder where fire simulation results are stored.

evac is a folder for storing the results of simulations of evacuation of people.

Screenshot folder stores screenshots of the program window.

New project.fnxc is the project file. It has the same name as the project itself. The extension of the project file depends on the type of the facility for which the project is being created, and on the version of the program used. The project file may have the following extensions:

To eliminate the risk of possible data loss, when you work on a project, it is not recommended to delete, rename, move or edit any files and folders located in the project folder.

Checking Program Version

To get information about the current version of Fenix+ 3 Classic, click Help | About.

Information about the current version of the program{width=60%}

Determining Program Version Which Was Used To Create a Project

To determine the program version, which was used to create a project, open this project holding the Ctrl key. As a result, the window with the corresponding information will open.

Information window

Updating Program

There are two ways to update Fenix+ 3 Classic:

  1. Automatically — if your computer has access to the Internet and the program is configured to check for updates automatically (for more information, see General settings). If a new program version is available, the corresponding notification is displayed at the top of the program window to the right of the Help item. To update the program, click the corresponding notification and wait untill the new program version is downloaded and installed.

  2. Manually — you should download the latest program version from the My Products section on our website site.

It is recommended to keep the program updated to the latest version.

When updating the program to a new version, you do not need to manually delete the current version.

If you use Fenix Server, then before you update Fenix+ 3 Classic, it is recommended to update Fenix Server. In case you cannot update Fenix Server, then it is recommended to perform evacuation and fire dynamics simulation only on the local computer, where Fenix+ 3 Classic is installed.

To download the latest version of the program, you should be registered and logged in to your account on our website. If you do not have access to your personal account, contact the developer for help.

Uninstalling the Program

To uninstall Fenix+ 3 Classic, do the following:

  1. Make sure that you exit the program properly (for more information, see Closing the Program). Otherwise, restart the computer.
  2. In the Windows Control Panel (Start | Control Panel), select Programs and Components.
  3. In the list of installed programs, select Fenix+ 3 Classic and click Delete.

You may need administrative privileges to uninstall the program.